Non-genuine PSIO Cartridge or ‘hardware clones’ hurt consumers as well as developers. If genuine cartridges are not purchased though ‘Cybdyn Systems’ who designed and developed PSIO, our business will cease to operate and we will forced to terminate PSIO’s development.
PSIO is currently only available for sale by
- ‘Cybdyn Systems’ on the ‘http://ps-io.com/’ website, and
- ‘Stone Age Gamer’ on the ‘http://stoneagegamer.com/’ website.
Any other sale channels such as private websites, eBay or Amazon, etcetera however could be possible fake clones. Purchasing cartridges from unauthorised websites causes damage to our company meaning that future development of PSIO will be hindered or possibly stopped.
If you’ve already purchased a second hand PSIO Cartridge and need firmware updates but can not access the downloads due to the required information missing to do so, you will need to contact the seller of whom you got the PSIO Cartridge from and ask for their Email Address and Order ID. Once you have those, you can download the latest and greatest firmware updates for your cartridge.
If you do not have those however, you will then need to get their Full Name and Address so we can look up their information in our database and confirm that the PSIO Cartridge that you bought is in fact genuine. Once you have this information, you can then email us and we will assist you from there.
Genuine cartridges will always be in our database where can look them up at any time, so DO NOT EVER share your credentials with anyone. We can refuse the right to offer you access to downloads should we be believe that your account information has been compromised and/or shared. You will then be locked out permanently without warning.
If you however do not have any contact with the seller, then we unfortunately can not help you as we do not support PSIO Cartridges sourced from unknown sale channels since we have no way of knowing the PSIO Cartridge you have purchased was assembled by us legitimately. We will also not accept cartridges sent back to us by mail to be ‘verified manually’. We apologise for any inconvenience, but this has been instated as a means of protection to our companies assets.
With the above information now said, do not DO NOT EVER purchase non-genuine ‘PSIO Cartridges’ from any seller besides the list mentioned at the top of this page. Fake cartridges use extremely old firmware which means your games will not work on them and they lack the build quality and customer support that we have to offer. They may have also been tampered with which means that they will not boot on your PlayStation console. As mentioned, firmware updates are also not supported so you are stuck with a hardware and software design that is over 5 years old.
PSIO is protected by copyright as well as patent trademark law. If you find someone who is manufacturing or distributing PSIO Cartridges, please notify us and we will pass the information along to the Australian Federal Police for Intellectual Property Crime and Fraud Investigation.
– Cybdyn Systems.