Non-genuine PSIO Cartridge or ‘hardware clones’ hurt consumers as well as developers. If genuine cartridges are not purchased though ‘Cybdyn Systems’ who designed and developed PSIO, our business will cease to operate and we will forced to terminate PSIO’s development.
PSIO is currently only available for sale by
- Cybdyn Systems on the http://ps-io.com/ website,
- Stone Age Gamer on the http://stoneagegamer.com/ website, and
- Retro Modding on the http://retromodding.com/ website.
Do not purchase PSIO Cartridges anywhere else apart from the websites listed in green above.
Any other sale channels such as private websites, Alibaba, AliExpress, Taobao (淘宝网), eBay, Amazon, etcetera however will be fake clones. Purchasing cartridges from unauthorised websites causes damage to our company meaning that future development of PSIO will be stopped. If you have ordered from one of the websites marked in red above, cancel your order immediately and get a refund. If they refuse to issue you a refund, contact your bank immediately and issue the seller with a chargeback. The funds will then be issued back to your account by your bank and the seller will be flagged for investigation and later on, shutdown.
If you’ve already purchased a second hand PSIO Cartridge and need firmware updates but can not access the downloads due to the required information missing to do so, you will need to contact the seller of whom you got the PSIO Cartridge from and ask for their Email Address and Order ID. Once you have those, you can download the latest and greatest firmware updates for your cartridge.
If you do not have those however, you will then need to get their Full Name and Address so we can look up their information in our database and confirm that the PSIO Cartridge that you bought is in fact genuine. Once you have this information, you can then email us and we will assist you from there.
Genuine cartridges will always be in our database where can look them up at any time, so DO NOT EVER share your credentials with anyone. We can refuse the right to offer you access to downloads should we be believe that your account information has been compromised and/or shared. You will then be locked out permanently without warning.
If you however do not have any contact with the seller, then we unfortunately can not help you as we do not support PSIO Cartridges sourced from unknown sale channels since we have no way of knowing the PSIO Cartridge you have purchased was assembled by us legitimately. We will also not accept cartridges sent back to us by mail to be ‘verified manually’. We apologise for any inconvenience, but this has been instated as a means of protection to our companies assets.
With the above information now said, remember, do not DO NOT EVER purchase non-genuine ‘PSIO Cartridges’ from any seller besides the green list mentioned at the top of this page and always follow information from the official PSIO and Cybdyn Systems websites. Do not listen to fake websites claiming to be of authority on our behalf of the company. Fake cartridges use extremely old firmware which means your games will not work on them and they lack the build quality and customer support that we have to offer. They have also been tampered with which means that they will not boot on your PlayStation console. As mentioned, firmware updates are also not supported so you are stuck with a hardware and software design that is over 5 years old.
PSIO is protected by copyright as well as patent trademark law. If you find someone who is manufacturing or distributing PSIO Cartridges, please notify us and we will pass the information along to the Australian Federal Police for Intellectual Property Crime and Fraud Investigation. Legal action will also be taken by the courts of New South Wales.
– Cybdyn Systems.